Tesla designed the Supercharger network to enable a seamless, enjoyable road trip experience. Therefore, they understand that it can be frustrating to arrive at a station only to discover fully charged Tesla cars occupying all the spots. To create a better experience for all owners, they’re introducing a fleet-wide idle fee that aims to increase Supercharger availability.
Tesla envision's a future where cars move themselves once fully charged, enhancing network efficiency and the customer experience even further. Until then, they ask that vehicles be moved from the Supercharger once fully charged. A customer would never leave a car parked by the pump at a gas station and the same thinking applies with Superchargers.
The Tesla app allows owners to remotely monitor their vehicle, alerting them when their charge is nearly complete and again once fully charged. For every additional minute a car remains connected to the Supercharger, it will incur a $0.40 idle fee. If the car is moved within 5 minutes, the fee is waived. To be clear, this change is purely about increasing customer happiness and they hope to never make any money from it.
Supercharger Idle Fee
They're excited to increase availability during long distance travel and think this change will make the Supercharging experience far better for everyone.
Idle Fees By Country
|United States||USD $0.40|
|Czech Republic||9.50 CZR|
|China||CNY ¥ 2.60|
|Hong Kong||HK $3.10|
|Japan||JPN ¥ 43.00|
How will I be billed?
You will be billed for any idle fees incurred at your next Service Center visit.
How do I know when I’ve incurred an idle fee?
The Tesla mobile app notifies you both when charging nears completion and again when fully done. Additional notifications will alert you when idle fees are incurred.
Which cars can incur idle fees?
All Model S and Model X cars can incur idle fees.
Does the idle fee charge anything while you’re still charging?
No, an idle fee is only applied once a charge session is complete. At this point, the car is no longer Supercharging and the spot should be made available for the next driver.
Do idle fees apply if there are Supercharger spots still available?
Yes, idle fees apply to any car occupying a Supercharger stall once the charge session is complete.
Is there an upper limit on the idle fee?
No, idle fees will continue to accrue if the car is not moved within five minutes after the charge session is complete.
Do taxes apply?
Supercharger idle fees include tax.
Do idle fees apply to Destination Charging locations?
No, idle fees only apply to Superchargers.
Also published on Medium.